How Claude works
Understand what the model does well, where it is unreliable and how to choose an appropriate task.
Help staff move beyond one-off prompts. Learn a repeatable method for context, Projects, document work, quality checking and safe team use.
Jon works directly with the team, using its roles, documents and live challenges to make the material useful beyond the workshop.
The aim is not tool excitement. It is a shared method people can repeat, review and improve once they are back at work.
The exact examples change by team, but the programme is grounded in the following practical areas.
Understand what the model does well, where it is unreliable and how to choose an appropriate task.
Give Claude a clear role, source material, constraints, format and quality bar for more dependable results.
Organise recurring work with shared context, knowledge and instructions rather than starting again each time.
Practise drafting, comparison, synthesis, data interpretation and structured output using work-like examples.
Use source checks, review criteria and human sign-off to prevent confident but unsuitable output reaching a client or decision-maker.
Agree what can be shared, when to redact, who owns the output and how strong examples become team resources.
We gather roles, current experience, approved tools and examples of repeated work.
The team learns through demonstrations and exercises based on realistic tasks.
Participants create prompts, checks and templates they can apply after the session.
We capture questions, identify deeper opportunities and agree whether further support is useful.
Read before you decide
A practical guide to use cases, Claude versus ChatGPT, account choice, data safety and team adoption.
Read the practical guideNeed ongoing learning rather than a private team engagement? Explore Jon’s AI Essentials learning pathway in a new tab.
No. This is independent, practitioner-led training from Indexify. It focuses on using Claude effectively in business work and is not endorsed by or affiliated with Anthropic.
Not always. We agree the setup before the session. For features such as shared Projects or enterprise controls, your organisation may need an appropriate Claude plan.
Yes, where your policy and account setup allow it. We can also use redacted or representative material when confidentiality makes direct use inappropriate.
Yes. The session can start with fundamentals or move quickly into advanced, role-specific workflows. We normally group participants with broadly similar needs.
Yes. The broader AI training programme compares tools and teaches transferable methods. This page is for teams that specifically want to adopt Claude well.
Tell us about the team, the workflow and what has prompted the conversation. We will recommend a proportionate first step.
Start the conversation